Letter from the Founder
A personal message from Mvumeli Twala
Hello,
Several years ago, my family lost someone very dear to us—my aunt. She believed in protecting her family's future, so she had taken out several insurance policies. However, she chose to keep them private during her lifetime. She stored all her important documents in a file and hid it in a place only she knew.
When she passed away, we searched everywhere for that file. We never found it.
For months we visited insurance companies, made countless phone calls and searched every possible avenue trying to find the policies she had worked so hard to pay for. This happened while our family was grieving.
Eventually we found one policy and a stokvel membership. But to this day we believe there is at least one policy that has never been claimed because nobody knows where it is.
That experience made me ask a simple question: If something happened to me today, would my family know where to find my policies?
Then I discovered something even bigger. Thousands of families face exactly the same problem.
According to the Financial Sector Conduct Authority (FSCA), billions of rands remain in unclaimed benefits in South Africa. Often, the problem isn't that people never bought insurance. The problem is that their beneficiaries don't know where to find it, or insurers cannot trace the beneficiaries because contact details are outdated.
That shouldn't happen. Insurance is bought to protect families—not to become forgotten paperwork.
That is why I created CheckiCover. A secure platform where you can:
- •Store your policy information securely.
- •Keep beneficiary details up to date.
- •Strengthen beneficiary traceability.
- •Organise important documents.
- •Give your loved ones confidence instead of confusion.
Our goal is simple: To help ensure that the financial protection you worked so hard to provide reaches the people you love.
Because one day, your family should never have to wonder whether you had insurance. They should know exactly where to find it.
Insurance gives your family financial protection.
CheckiCover gives them the ability to trace it.
Regards,
Mvumeli Twala
Founder, CheckiCover